Privacy Policy - fencing contractors & tree contractors in Guildford

At Newlands Tree and Land Care, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website (newlandstreeandlandcare.com), interact with our services, or otherwise engage with us. Please take a moment to read this policy to understand how your personal information is handled. being expert fencing installers, fencing contractors, tree surgeons, tree contractors based in and around Guildford.  

We collect personal information that you provide to us voluntarily when you use our services, request information, or interact with us in other ways. The types of personal information we may collect include:

• Contact Information: Name, email address, phone number, and mailing address.
• Service Information: Details related to tree and land care services you request or inquire about.
• Payment Information: Billing address and payment details when applicable.

We may also collect non-personal information through cookies and similar technologies to enhance your experience and gather data about website usage.

We use the information we collect for the following purposes:

• To respond to inquiries and provide customer support.
• To process service requests and deliver our tree and land care services.
• To send promotional materials or updates about our services (you may opt-out at any time).
• To improve our website functionality and services.
• To comply with legal obligations and resolve any disputes.

We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

• Service Providers: We may share personal information with trusted third-party service providers who assist us in operating our website and delivering services to you (e.g., payment processors, email marketing services).
• Legal Compliance: We may disclose your information when required to do so by law, such as in response to a subpoena or legal process.

We take reasonable precautions to protect your personal information from unauthorized access, use, or disclosure. However, no data transmission over the internet can be guaranteed 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

Our website uses cookies to enhance your browsing experience. Cookies are small text files that are stored on your device to collect information about your usage of our website. You can adjust your browser settings to refuse cookies or alert you when cookies are being used. However, disabling cookies may affect your ability to use some features of our site.

You have the right to access, update, or delete your personal information at any time. If you would like to update or remove your information, please contact us using the contact details provided below. Additionally, you can opt-out of receiving marketing communications from us by following the unsubscribe instructions in any email you receive.

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe that we have collected personal information from a child under the age of 13, please contact us immediately, and we will take steps to delete such information.

If you are a resident of the European Union (EU), the General Data Protection Regulation (GDPR) provides you with certain rights regarding your personal data. We are committed to complying with the GDPR and ensuring that your rights are protected.

As a data subject under the GDPR, you have the following rights:

• Right to Access: You have the right to request a copy of your personal data that we hold.
• Right to Rectification: You have the right to correct any inaccurate or incomplete personal data we hold about you.
• Right to Erasure (Right to be Forgotten): You have the right to request the deletion of your personal data, under certain conditions.
• Right to Restrict Processing: You have the right to request that we limit the processing of your personal data under certain circumstances.
• Right to Data Portability: You have the right to request a copy of your personal data in a structured, commonly used, and machine-readable format, and to transfer it to another organization.
• Right to Object: You have the right to object to the processing of your personal data for certain purposes, including marketing and profiling.
• Right to Withdraw Consent: If we rely on your consent to process your data, you have the right to withdraw your consent at any time.

To exercise any of these rights, please contact us at the details provided below.

We will retain your personal data for as long as necessary to fulfill the purposes for which it was collected, including to comply with legal, accounting, or reporting requirements. If you request that your data be deleted, we will ensure it is removed from our systems, unless we are legally required to retain it.

If you are located within the EU, please note that your data may be transferred to, and stored in, countries outside the EU that do not have the same data protection laws as the EU. By providing your data to us, you consent to such transfers, provided that we take appropriate measures to protect your data.

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated policy will be effective as of the date indicated at the top of the page. We encourage you to review this policy periodically to stay informed about how we protect your information.

If you have any questions or concerns about this Privacy Policy or our practices, or if you wish to exercise your GDPR rights, please contact us at:

Newlands Tree and Land Care
Email: josh@newlandstreeandlandcare.com